Kundalini Timer 11:11

Support

Need help? You’re in the right place.

Contact us

The fastest way to reach us is by email. We typically reply within 24–48 hours, Monday to Friday.

dev@roxonia.app

When you write, please include:

  • The email address linked to your account
  • Your iOS version and device model
  • App version (Profile → About)
  • A short description of what happened
  • A screenshot, if relevant

Frequently asked questions

How do I cancel my subscription?+
Subscriptions are managed by Apple. Open iOS Settings → your Apple ID → Subscriptions, tap Kundalini Timer 11:11, and choose Cancel. Cancellation takes effect at the end of the current billing period — you keep premium access until then.
How do I restore a previous purchase on a new device?+
Sign in with the same Apple ID that made the original purchase, open the App, go to Profile → Restore Purchases. Your entitlement will refresh from the App Store within a few seconds.
I didn’t receive the email confirmation.+
Check your spam folder, then make sure you typed the address correctly on the sign-up screen. If it still hasn’t arrived after 5 minutes, email us — we can resend the confirmation manually.
Can I use the App without a Kundalini Timer 11:11 account?+
An account is required to save your sadhana progress across devices and to access subscriptions. You can sign up with email, Apple, or Google.
Why does the app ask for HealthKit permission?+
Only to write Mindful Sessions to your Apple Health database after each completed practice. We never read any health data, and HealthKit data never leaves your device. You can change this any time in iOS Settings → Privacy & Security → Health → Kundalini Timer 11:11.
How do I delete my account?+
Open the App, go to Profile → Settings → Delete Account. This permanently erases your account and personal practice data. Cancel any active subscription separately in iOS Subscriptions.
I’m having trouble with the timer — what should I do?+
First, force-close the App and reopen it. If the issue persists, update to the latest version from the App Store. If you’re still stuck, email us with a short description of what happened and your iOS version — we usually respond within 24–48 hours.

Legal

About the developer

Kundalini Timer 11:11 is built and maintained by Roksolana Myshkovska, an indie iOS developer crafting soulful tools for mindfulness and inner practice. Roxonia is a one-person studio — when you write to us, you reach a real human.

Roksolana Myshkovska · Ukraine